Pohde – The Wellbeing Services County of North Ostrobothnia

In a life-threatening situation, always call 112.

Before going to the emergency clinic, call the Medical Helpline 116 117. The Medical Helpline conducts an initial assessment of the need for care over the phone and provides instructions if necessary. The number is free of charge and can be called 24/7.

Health care professionals will guide you to the appropriate location for treatment and give advise on how urgently you need to seek treatment. If your condition can be treated with self-care, you will be provided with care instructions.

• Call 116117

Medical helpline chat

If you are in need of urgent care in matters concerning mental health, contact your health care centre or emergency clinic for help. A referral to the OYS Psychiatric Emergency Clinic can be provided by a primary care doctor at the health care centre or joint emergency clinic.

The social emergency and crisis service provide help by professionals 24-hours a day in cases of social emergency or crisis. It will be ensured that social services and acute crisis assistance are immediately available in situations that require urgent measures such as unexpected and traumatic life situations. These services are free of charge.

• Contact information for the social emergency and crisis service

1. A nurse will assess your situation when arriving at the health care center.
2. Further care will be provided and necessary examinations will be done by medical professionals.

Find the contact information of your health care centre by choosing your municipality of residence by clicking on the link below. If you are in need of urgent care during evenings or weekends, call the Medical Helpline number 116 117 for instructions.

• Urgent care in health care centres

You can fill out the Omaolo symptom assessment whenever you feel like it. After filling out the symptom assessment, you will be given reliable instructions for treating your ailment or further information, if your symptoms need to be assessed by a professional.

Click here for a self assessment (omaolo.fi, website in English)

Non-urgent health care services include for example health advice, wound care, suture removal and vaccinations. A follow-up appointment concerning asthma, diabetes, rheumatism or cardiac diceases can be also booked to a nurse. If you need a medical certificate required by law, please make an non-urgent appointment to the health care centre.

There are over 40 health care centres providing primary care in the wellbeing services county of North Ostrobothnia. Find a health care centre nearest to your place of residence by clicking on the link below.

• Health care centres in North Ostrobothnia wellbeing services county

Anyone, who is concerned about a child’s wellbeing, can submit a child welfare notification. Child welfare notifications can be made by both private persons and by public officials. After the submission of a notification, the matter will be investigated within social services or child welfare services.

The aim of child welfare is to guarantee a child’s balanced development and wellbeing in a safe environment. For more information, click on the link below.

Child welfare services

We are happy to receive feedback on treatment and other matters concerning our operations in order to develop our services. You can give feedback on the care or service you or your loved one has received – all received feedback is valuable to us. It is utilised for quality control and improving our operations. Please note that any personal or other confidential information should not be included in the feedback due to security reasons. Nor can a booked appointment be cancelled via any feedback form. In such cases, please contact the unit that treated you.

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